Thanks to Technet and a ridiculous amount of googling I finally figured out how to solve this stupid error!


Basically, I recorded a video on my iPhone and wanted to get it off. Apple and their stupid ideas don’t let you sync recorded video into iTunes (Super stupid!)

Well previously when I plugged in my iPhone I could access it via Explorer, or any other program that can import from a removable disc. Then copy the photos, voice memos or Videos off.

Recently though Windows started seeing the device an an MTP device and would not install the driver properly….

This little trick, copied from the Technet site solved the issue!

- run regedit
- find “{EEC5AD98-8080-425F-922A-DABF3DE3F69A}” under hkeylocalmachine > system>current control set>control>class
- click on the “{EEC5AD98-8080-425F-922A-DABF3DE3F69A}” on the left side of the window.
- appears on the right side different things. Right click on “upper something” and click delete.
- unplug iPhone
- plug in iPhone and the proper drivers load!
-Access the iPhone in Explorer or your preferred photo import program.


Hope this fixes your problem!!!

Clint Swiney | Create Your Badge
Clint Swiney